My loved one just transferred to the IDOC from county jail. What happens when they come to the IDOC? When will I be able to visit or speak to him or her?
Upon intake, male offenders are processed through the Iowa Medical and Classification Center, located in Coralville. Female offenders are processed through the Iowa Correctional Institution for Women, located in Mitchellville. During the intake process, full screenings are completed and an offender's individual needs are assessed. Each offender's custody level and permanent facility assignment are also determined.
Information regarding contacting your loved one may be found on the IDOC website at Offender Information Home Page Box. You may submit a request for visitation as soon as the offender arrives at intake. However, for male offenders, stays at the Iowa Medical and Classification Center are usually short (60 days or fewer) before they are transferred to their permanent facilities. Visiting information may be found on the IDOC website Mail, Telephone, and Visiting. Incoming offenders will also be given an opportunity to purchase canteen items, including hygiene items. Thus you may also wish to deposit funds to your loved one's account. Information on how to deposit funds on an offender's account may be found on the IDOC website at Offender Banking Policy .