FAQs

How can I find out which facility my loved one is in?

Current facility assignments for most offenders incarcerated in the Iowa Department of Corrections (IDOC) may be found through our online offender search accessible via the IDOC website on our...

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How can I write to an offender

To curb the introduction of mail contraband, Iowa Department of Corrections is implementing a new incarcerated individual mail delivery process. Beginning July 21, 2022, incoming...

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Where can I find the addresses and phone numbers of IDOC facilities?

Contact information for each of our facilities as well as community corrections offices may be found on the IDOC website at About...

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My loved one just transferred to the IDOC from county jail. What happens when they come to the IDOC? When will I be able to visit or speak to him or her?

Upon intake, male offenders are processed through the Iowa Medical and Classification Center, located in Coralville. Female offenders are processed through the Iowa Correctional Institution for...

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Am I allowed to send my loved one care packages of food or items from home?

Due to safety and security concerns, food and other items may only be sent via the offender care package program. Please note that the offender care package program is only available during the...

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How can I request that an offender be moved to a specific facility?

Due to the complex nature of facility assignments and the large number of factors that must be considered in making facility assignments, the IDOC is unfortunately unable to accommodate requests...