FAQs

How can I find out which facility my loved one is in?

Current facility assignments for most offenders incarcerated in the Iowa Department of Corrections (IDOC) may be found through our online offender search accessible via the IDOC website on our...

How can I write to an offender

There are two ways to write an offender.  Regular U.S. mail may be sent to the offender at the facility at which they are incarcerated.  Envelopes must be properly addressed and include the...

Where can I find the addresses and phone numbers of IDOC facilities?

Contact information for each of our facilities as well as community corrections offices may be found on the IDOC website at About...

Am I allowed to send my loved one care packages of food or items from home?

Due to safety and security concerns, food and other items may only be sent via the offender care package program.  Please note that the offender care package program is only available during the...

How can I request that an offender be moved to a specific facility?

Due to the complex nature of facility assignments and the large number of factors that must be considered in making facility assignments, the IDOC is unfortunately unable to accommodate requests...

I have been denied visitation. How can I appeal?

If you have been denied visitation and wish to appeal, please submit your appeal in writing to:

Central Visiting Authority

Mt Pleasant Correctional Facility

1200 East...

I have a question or concern that has not been addressed here, how can I find the answer?

If you have unanswered questions or concerns, you may call the IDOC Central Office main number at 515/725-5701 or send an email to Contact Us.

How can I visit an offender?

Information on visitation, including the visiting application and instructions for applying, may be found on the IDOC website at Administration/...

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Printed from the Iowa Department of Corrections website on June 22, 2017 at 8:47pm.