FAQs

I have a question or concern that has not been addressed here, how can I find the answer?

If you have unanswered questions or concerns, you may call the IDOC Central Office main number at 515/725-5701 or send an email to Contact Us.

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How can I visit an offender?

Information on visitation, including the visiting application and instructions for applying, may be found on the IDOC website at Administration/...

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What can I bring to the IMCC or ICIW for reception and classification?

You are allowed to bring only a few personal items with you to prison they are as follows:

A bible, address book, a small amount of photos, and any cash that you have. If you have anything...

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How do I make an Open Records (also known as FOIA) Request to the Iowa Department of Corrections?

Please note: FOIA requests submitted to the DOC should pertain to prisons, parole, probation, and work release.

Open Records Requests* (as defined in Iowa Code Chapter 22, AKA...

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How can I find out which facility my loved one is in?

Current facility assignments for most offenders incarcerated in the Iowa Department of Corrections (IDOC) may be found through our online offender search accessible via the IDOC website on our...

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How can I write to an offender

Please note that effective July 21, 2022, the way you send non-legal mail to an offender is going to change. Until then, please continue to utilize the process below. ...

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Where can I find the addresses and phone numbers of IDOC facilities?

Contact information for each of our facilities as well as community corrections offices may be found on the IDOC website at About...

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My loved one just transferred to the IDOC from county jail. What happens when they come to the IDOC? When will I be able to visit or speak to him or her?

Upon intake, male offenders are processed through the Iowa Medical and Classification Center, located in Coralville. Female offenders are processed through the Iowa Correctional Institution for...

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Am I allowed to send my loved one care packages of food or items from home?

Due to safety and security concerns, food and other items may only be sent via the offender care package program. Please note that the offender care package program is only available during the...

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How can I request that an offender be moved to a specific facility?

Due to the complex nature of facility assignments and the large number of factors that must be considered in making facility assignments, the IDOC is unfortunately unable to accommodate requests...

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FAQs

Please note that effective July 21, 2022, the way you send non-legal mail to an offender is going to change. Until then, please continue to utilize the process below. ...

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